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Six Sigma
Six Sigma is a breakthrough management tool, which enables companies to increase profits dramatically by streamlining operations, improving quality, and eliminating defects and mistakes in everything a company does.  The darling of Wall Street, it has become the mantra of Fortune 500 boardrooms around the world because of its proven and measurable capabilities.

Six Sigma Reduces the variables involved in a process in order to improve and achieve the goal of  3.4 defects per million. The methodology is based on 5 steps:
  • Define: Identifies a project suitable for Six Sigma efforts based on business objectives as well as customer needs.. 
  • Measure: It measures the variables of the process and counts the defects
  • Analyse:  Defects are identified and the key variables reduced.
  • Improve:  It confirms the key variables and quantifies their effects on the process. 
  • Control:  Tools are put in place to ensure that under the modified process the key variables remain within the maximum acceptable ranges over time.

      A new Training concept
    T    he     EOQ, as a newly appointed World Partner of the American Society for Quality (ASQ), have jointly embarked on a comprehensive European Six Sigma Programme in collaboration with Excellence Ireland, Ireland’s National Quality Organisation.

Ž COMPREHENSIVE TRAINING PROGRAMME

 Black Belt Programme (4 weeks programme)
Six Sigma Black Belt training teaches and prepares technical leaders within an organisation to implement the principles, practices and techniques of Six Sigma in order to achieve breakthrough business improvement results.  Black Belt training takes place over a four month time frame, and incorporates one week full time residential training per month.
Executive Programmes (1 day) and Green Belt training are also available

 Ž CONTINUOUS SUPPORT

  • Through this programme, we will make the latest publications, case studies and software available to participating organisations.
    E-mail support by the Master Black Belt will be available for all participants throughout the training process and with all training programmes.
  • Post training support for all participating companies.

Ž NETWORKING DEVELOPMENT

The EOQ together with ASQ has established a platform for the various actors to facilitate mutual learning and sharing of best practices. Developments planned include an international study tour, register of various practitioners, Black Belt Workshops, conferences and regional events.  ASQ has launched the “Six Sigma Forum” at http://www.sixsigmaforum.com which is available at no cost to join.

  A Worldwide Partnership

  •       The programme is jointly developed in the framework of a Strategic partnership with ASQ, the global leader in Six Sigma and largest Quality Organization in the World.
  •        It is a program that uses a proven methodology to identify causes for variations in processes, improving quality and at the same time, impacting significantly, a company’s bottom line or top of the line.
  •      Six Sigma is customized by each company to meet its specific needs.

Excellence Ireland

Excellence Ireland is a not for profit organisation funded by its members who consist of over 700 corporate and 2,500 individuals. Its membership includes organisations from all sectors of Irish industry. Web site: www.excellence-ireland.ie  

American Society for Quality (ASQ)

The American Society for Quality is dedicated to advancing individual and organizational performance excellence worldwide by providing opportunities for learning, quality improvement and knowledge exchange. Since then, ASQ has grown to more than 130,000 individual and 1,000 organisational members. Web site: www.asq.org

  Training Schedule

Black Belt training takes place in Dublin.  Training takes place one week a month over a four months period.  During the training period candidates undertake and actual Six Sigma project.

European distributor of GOAL QPC Memory Joggers

The ‘Joggers(TM)’ are easy-to-use guides on quality related issues.  They contain tips, flowcharts, figures, checklists, documentation examples, definition of key terms and other illustrative and supplemental information vital for an immediate reference.
Through ongoing research, Goal QPC has pinpointed the areas that make organizations run effectively.  The Joggers have been used in manufacturing, services health care, government and education to realize quality improvement goals.
Joggers are available in English, Spanish, German, French, Italian, Portuguese, Chinese and Polish

A Worldwide Partnership

Goal Quality Performance Competitiveness (QPC)

Goal/QPC is a non-profit organization formed in 1979 to improve the economic climate and the work in textile mills in the Lawrence, Massachusetts’s area.  It is one of the first organizations to sponsor Dr. Edwards Deming’s famous quality management seminar.  Now, Goal/QPC is recognized as a leader in management research, publishing and training. Web site www.goalqpc.com   

 The Joggers now available in Europe

Ž JOGGERS

The Memory Jogger II: It contains a complete set of tools and techniques to make dramatic improvements in productivity, quality and planning.  The Memory Jogger™ II includes the Seven Quality Control Tools, the Seven Management and Planning Tools, and a problem-solving case study example. It provides several scenarios where quality tools can be used to generate ideas, to work with numbers and to be more effective in team work.

The Team Memory Jogger:  A guide, which is target at team members. Each topic is examined from the viewpoint f what a team member. It includes guidelines on how to become an effective team member, how to get a good start , how to work in a team, how to manage problems within a team. It is address to all kind of teams- project teams, process improvement teams, self directed work teams, task forces .

The Creativity Tools Memory Jogger:  This pocket guide can make you able to release the creative ability of your own teams.  It presents 10 easy-to-use creativity tools, the essential steps to building a creative work environment, and seven advanced techniques. 

Project Management Memory Jogger: This can help jump-start project management and bring projects in on time and within budget. This pocket guide provides a variety of examples; visual cues, design features, and clear, friendly language that will encourage project teams everywhere to use this book. Everyone on a project team can use this book as a daily reference on the job and/or as a supplement to training. It is a valuable roadmap for planning and managing projects.

The Problem Solving Memory JoggerTM: Designed to help teams or individuals, using a 7-step method, can help solve organizational problems.  This method includes several data analysis and decision-support tools that enable teams and individuals to clearly describe process-related problems, isolate their root causes, create cost effective solutions, and standardize process improvements so the problem does not occur again.

The Memory Jogger 9000/2000TM: This pocket guide can help you understand and implement ISO 9001:2000 quickly, easily, and effectively.  It will guide you through the latest modifications to the ISO 9001 standard, with easy-to-follow instructions to prepare for, implement, and maintain with a clear understanding of the changes in terminology and clause structure from the 1994 standard, and answer key questions about each employee’s role in the registration process.

ŽTRAINING
A wide range of 2-3 day Joggers Workshops are also available upon request on the following subjects:

         - Quality tools for problem solving (7QC)
         - Quality tools for Planning (7MP)
         - Innovation tools (7 Creativity)
         - Breakthrough Strategic Planning
         - Team building and Facilitation
         - Project Management
         - ISO 9001-2000

Ž SOFTWARE

The Memory Jogger provides project teams or individuals with an aid to effectively implement several quality improvement tasks by automating the Basic Quality Control Tools, the most frequently used techniques for graphical problem solving and data analysis.

Market OVERVIEW

Goal/QPC offers several tools to help improve the way organizations run through participative planning, process improvement and innovation.  One of these tools is The Memory JoggerTM, which is a series of easy-to-use pocket guides.  These pocket guides are available in seven different languages (Spanish, German, French, English, Portuguese, Chinese and Polish) and address critical issues in every organization as: improving productivity, quality, planning, problem-solving, team guidelines, creativity, cost reduction, yield increase, decision-making, solution-creating among others.  We evaluated the sales performance in Europe of seven of these pocket guides, which are:  The Memory Jogger IITM, Memory JoggerTM, The Problem Solving Memory JoggerTM, Project Management Memory JoggerTM, The Team Memory JoggerTM, Creativity Memory JoggerTM and Facilitation at a GlanceTM (Facilitation at a Glance is not part of The Memory JoggerTM series.

European Executive Learning Journey
Manage change in business organizations

This 5-days seminar is designed for executives who are working in complex environments and need to manage change in their organizations. This unique experience stimulates transformation of participants guiding them into a learning journey in change management. The seminar also include “seeing is believing” sessions, which facilitate assimilation and integration of new information.

The training aims to:

  • Make participants aware of the existence of new and effective methods of change management for their organization
  • Help them revisit, challenge and improve their strategy
  • Convince them that it is possible to create a culture of innovation in their company

    Company visits, team building and workshops

The change management journey is structured on interactive and intuitive learning experience , which is based on a combination of :

Powerful learning sessions with innovative, leading-edge companies : visits of several companies, and interviews of key managers about the best practices within these companies (1 or 2 topics about quality management per visit).

  Team building, change management, innovation and customer service, process optimisation, development of a shared vision and goals, empowerment and leadership.

 Workshops about key success factors of teamwork : development of a compelling and shared vision, development of coaching and empowerment skills  of managers, enhancement of team synergy and effectiveness.

A powerful team experience

The training on change management been designed for a group of 12 executives only, in order to maximize group learning and interaction.  Active participation of all group members enable them to apply the new knowledge more rapidly and deeply into their workplace.  

During the seminar, unique experiences (including visit to several organizations, outdoor activities and team building exercises) stimulate transformation of the team by facilitating the change in the individual perspective , which allows for assimilation and integration of new information.

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